The Not-So-Dramatic Guide to Returning Your New York & Company Purchases (Because Adulting Shouldn't Be Hard)
Let's face it, sometimes that perfect top looks...well, less than perfect once you get it home. Or maybe you went a little overboard during their latest sale (we've all been there). Whatever the reason, returning clothes to New York & Company doesn't have to be a bigger drama than a reality TV show.
Here's the lowdown on getting your return on (without the tears):
Round One: The Online Return Throwdown
Bought something online that just isn't your jam? No sweat! New York & Company offers free returns (hallelujah for small victories).
- Gear Up: First things first, you'll need your order number and email address. This dynamic duo can be found on your order confirmation email.
- Enter the Returnal Arena: Head over to New York & Company's return portal (https://www.nyandcompany.com/pages/return-policy). This is where you'll choose which items you're returning and why they didn't work out (don't worry, they won't judge your indecisiveness).
- Get Label-Ready: Once you've selected your return items, you'll be able to print a prepaid shipping label. Think of it as your golden ticket back to New York & Company's clutches (or lack thereof).
- Pack Like a Pro: Now for the not-so-thrilling part: packing. Grab the item(s) you're returning, shove them back in the original packaging if you can (because everyone loves a good re-use), and include that packing slip you generated during the return process.
- Ship It Out!: Slap that prepaid label on your package, making sure it's the star of the show (no competing labels allowed!), and drop it off at your favorite shipping spot.
Important Note: You have 7 days from creating your online return request to actually ship it out. Don't let that package become a resident of your living room floor (we all know how easily that happens).
Round Two: The In-Store Showdown (Because Sometimes You Need Human Interaction)
Maybe you're more of a face-to-face kind of person. No problem! New York & Company accepts returns in-store as well.
- Assemble Your Crew: Grab the item(s) you're returning, the original invoice or packing slip (proof you didn't just steal that cute sweater), and head to your nearest New York & Company.
- Channel Your Inner Warrior: Be prepared to politely explain to the cashier why you're returning your purchase. They've seen it all, so don't be shy.
- Choose Your Destiny: Here's where things get exciting: you get to decide if you want a refund (because adulting requires real money) or store credit (hello, future shopping spree!).
Remember: You have 60 days from the purchase date to return items in-store. That's plenty of time to decide if that floral blouse truly belongs in your wardrobe.
FAQ: Returning Like a Champion
How to find my nearest New York & Company store?
Use their store locator on their website (https://www.mallsinamerica.com/new-york-company-locations) to find a store that's practically begging for your return.
How long will it take to get my refund?
Once New York & Company receives your return, it can take 5-7 business days for your refund to be processed. Patience is a virtue, my friend.
Can I return items I bought on sale?
Yes, you can! However, some exclusions may apply (check the fine print, just in case).
What if I don't have the original invoice or packing slip?
Don't fret! New York & Company can usually look up your purchase with your order number or email address.
How do I exchange an item?
Exchanges are treated just like online returns. Head to the return portal, select "exchange" instead of "refund," and choose the new size or color that tickles your fancy.
So there you have it! Returning clothes to New York & Company is a breeze. Now you can shop with confidence (and maybe a sprinkle of caution) knowing you have a smooth return plan in your back pocket. Happy shopping (and returning)!
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